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ADVANCED HEALTH
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
289 LaClair Street
Coos Bay, OR 97420
Eligibility: Members of Advanced Health who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-noon and 1pm-5pm
ALLCARE HEALTH
ALLCARE HEALTH MAIN OFFICE
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
1701 NE 7th Street
Grants Pass, OR 97526
Eligibility: Members of AllCare members who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
CALL TO SAFETY
CELL PHONES
Provides cell phones (without a service plan) for the purposes of calling 911. Accepts cell phone and tablet donations of technology in any condition (can be broken and unusable).
PO Box 42610
Portland, OR 97242
Eligibility: Survivors of domestic and/or sexual violence, stalking, sex trafficking, or sex industry workers.
Hours: Office: Monday-Thursday 8am-5pm
Crisis Line: 24 hours per day / 7 days per week
CAREOREGON
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.



HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.



As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint
315 SW 5th Avenue
Portland, OR 97204
Eligibility: Members of CareOregon

Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-6pm
CASCADE HEALTH ALLIANCE
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
2909 Daggett Avenue
Suite 225
Klamath Falls, OR 97601
Eligibility: Members of Cascade Health Alliance who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
CENTER FOR HOPE AND SAFETY
DOMESTIC VIOLENCE, SEXUAL ASSAULT, HUMAN TRAFFICKING, AND STALKING SERVICES
Provides a 24-hour crisis line, support groups, and advocacy for survivors of domestic violence, sexual assault, stalking, and human trafficking. Emergency shelter is available for those fleeing domestic or sexual violence situations. Other services include 911 cell phones, court accompaniment, the Address Confidentiality Program, and referral to other social services. Community education is also offered.
605 Center Street NE
Salem, OR 97301
Eligibility: Survivors of domestic violence, sexual abuse, human trafficking, and/or stalking, regardless of gender or sexual orientation
Hours: Crisis line: 24 hours per day / 7 days per week
Walk-in hours: Monday-Friday 9am-noon and 1pm-5pm
COLUMBIA PACIFIC CCO
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
315 SW 5th Avenue
Suite 900
Portland, OR 97204
Eligibility: Members of Columbia Pacific CCO who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-6pm
COORDINATED CARE OF WASHINGTON
MEMBER VALUE ADDED BENEFITS
Value-Added Benefits (VAB) offer additional supports not covered by Apple Health (Medicaid) and are provided to clients by their managed care plan. Examples include but are not limited to breast pumps, car seats, doula services, ex-offender reentry programs, housing search assistance, smoking cessation programs, food vouchers, mobile devices and free enrollment in programs.
1145 Broadway
Suite 300
Tacoma, WA 98402
Eligibility: Coordinated Care of Washington members
Hours: Monday-Friday 8am-5pm
EASTERN OREGON COORDINATED CARE ORGANIZATION
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
601 SW 2nd Avenue
Portland, OR 97204
Eligibility: Eastern Oregon CCO members: who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 7:30am-5:30pm
HEALTH SHARE OF OREGON
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
2121 SW Broadway
Suite 200
Portland, OR 97201
Eligibility: Members of Health Share of Oregon who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
INTERCOMMUNITY HEALTH NETWORK CCO
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
2300 NW Walnut Boulevard
Corvallis, OR 97330
Eligibility: IHN CCO members who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology
Hours: Monday-Friday 8am-5pm
JACKSON CARE CONNECT
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
Eligibility: Members of Jackson Care Connect who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-6pm
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE
Offers a reduction in the monthly cost of phone or broadband service for qualifying low-income households. Also known as the Oregon Telephone Assistance Program, the program (1) reduces the cost of phone bills by up to $15.25 per month, (2) reduces the cost of broadband service by $19.25 per month, or (3) provides a free cell phone and data services.
Note: Federal and state regulations limit the Lifeline benefit to one disbursal per household for either phone or broadband service. Oregon residents on federally-recognized Tribal lands may qualify for an additional $25 discount per month.
201 High Street SE
Suite 100
Salem, OR 973013398
Eligibility: Individuals and households at or below 135% of the Federal Poverty level or who are receiving benefits from one of the following: Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Medicaid, Federal Public Housing Assistance, or Veterans/Survivors Pension benefits
Hours: Monday-Friday 9am-4pm. Closed on state recognized holidays.
OREGON STATE DIVISION OF MEDICAL ASSISTANCE PROGRAMS
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
500 Summer Street NE
E-49
Salem, OR 97301
Eligibility: OHP members who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
PACIFICSOURCE COMMUNITY SOLUTIONS
PACIFICSOURCE COMMUNITY SOLUTIONS BEND
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
Eligibility: Members of PacificSource Community Solution who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
TRILLIUM COMMUNITY HEALTH PLAN
TRILLIUM COMMUNITY HEALTH PLAN SPRINGFIELD
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
555 International Way
Building B
Springfield, OR 97477
Eligibility: Members of Trillium who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-6pm
TRILLIUM COMMUNITY HEALTH PLAN
TRILLIUM COMMUNITY HEALTH PLAN TIGARD
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
13221 SW 68th Parkway
#315
Tigard, OR 97223
Eligibility: Members of Trillium who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-6pm
UMPQUA HEALTH ALLIANCE
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
3031 NE Stephens Street
Roseburg, OR 97470
Eligibility: Members of Umpqua Health Alliance who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-6pm
UNITED HEALTHCARE
MEMBER VALUE ADDED BENEFITS
Value-Added Benefits (VAB) offer additional supports not covered by Apple Health (Medicaid) and are provided to clients by their managed care plan. Examples include but are not limited to breast pumps, ex-offender reentry programs, housing search assistance, smoking cessation programs, mobile devices, and free enrollment in programs.
1111 3rd Avenue
Suite 1100
Seattle, WA 98101
Eligibility: United Healthcare members
Hours: Monday-Friday 8am-5pm
YAMHILL COMMUNITY CARE
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
819 NE Third Street
McMinnville, OR 97128
Eligibility: Members of Yamhill Community Care who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
ADVANCED HEALTH
HEALTH RELATED SERVICES
ALLCARE HEALTH
HEALTH RELATED SERVICES
CALL TO SAFETY
CELL PHONES
CAREOREGON
HEALTH RELATED SERVICES
CASCADE HEALTH ALLIANCE
HEALTH RELATED SERVICES
CENTER FOR HOPE AND SAFETY
DOMESTIC VIOLENCE, SEXUAL ASSAULT, HUMAN TRAFFICKING, AND STALKING SERVICES
COLUMBIA PACIFIC CCO
HEALTH RELATED SERVICES
EASTERN OREGON COORDINATED CARE ORGANIZATION
HEALTH RELATED SERVICES
HEALTH SHARE OF OREGON
HEALTH RELATED SERVICES
INTERCOMMUNITY HEALTH NETWORK CCO
HEALTH RELATED SERVICES
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE
OREGON STATE DIVISION OF MEDICAL ASSISTANCE PROGRAMS
HEALTH RELATED SERVICES
TRILLIUM COMMUNITY HEALTH PLAN
HEALTH RELATED SERVICES
TRILLIUM COMMUNITY HEALTH PLAN
HEALTH RELATED SERVICES
UMPQUA HEALTH ALLIANCE
HEALTH RELATED SERVICES
YAMHILL COMMUNITY CARE
HEALTH RELATED SERVICES