Provides services to objectively evaluate and work to resolve issues and concerns presented by individuals who contact the Governor's Advocacy Office. These concerns include, but are not limited to:
- Child abuse and neglect
- Adult and elder abuse or neglect
- Access to ODHS public assistance programs
- Customer service matters
- Resources for individual and family support services or treatment programs, including services for individuals with physical, mental or developmental disabilities.

Advocates, investigates, and resolves complaints regarding OHP for individuals and small businesses and a public option plan. Advocacy includes helping Oregonians with enrollment issues and gaining access to providers.