Provides vouchers to assist low-income households with rental costs. Once an eligible household is issued a voucher for rental assistance, the agency pays a portion of the household's rent directly to the landlords. Also issues both Family Choice Vouchers and HUD VASH Vouchers for veteran families. Additionally, fields general complaints about the Section 8 program.

Provides help to veterans in accessing VA and community services. Services may include short-term case management, onsite primary care, access to medical, mental health, and substance abuse treatment, and access to VA housing programs, including Grant and Per Diem program, HUD/VASH, Veterans Recovery House and Supportive Service for Veteran Families (SSVF) if found eligible. These grants do not provide immediate assistance, are sometimes one-time, and may include case management. Help with finding market rate or subsidized housing or linkage to community housing programs. Assistance with expediting VA Benefit claims and access to employment programs such as Supported Employment, Veterans Reintegration program, and State employment. Access to computers, clothing, and hygiene items is available onsite.