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AREA AGENCY ON AGING AND DISABILITIES OF SOUTHWEST WASHINGTON
MEDICARE SAVINGS PROGRAM
Screening and application assistance for the Medicare Savings Program and/or the Low Income Subsidy or "Extra Help" Programs (the two programs which help pay for Medicare Parts A, B and D costs). Medicare specialists assist eligible recipients with paperwork required by the Social Security Administration and/or the Washington State Healthcare Authority.
201 NE 73rd Street
Vancouver, WA 98665
Eligibility: Must be currently enrolled in Medicare Part A, Part B and/or Part D
Hours: Monday-Friday 8am-5pm
CLACKAMAS COUNTY SOCIAL SERVICES
CLACKAMAS COUNTY VOLUNTEER CONNECTION
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)/PRESCRIPTION DRUG HELPLINE
Volunteers provide information to current Medicare recipients, as well as those new to Medicare, regarding their prescription insurance options. During fall open enrollment, provides informational clinics and individual counseling sessions. Provides advocacy in navigating the Medicare billing and appeals process. Through the Senior Medicare Patrol program, addresses Medicare fraud prevention.

Provides information on free or low-cost prescription resources for those with no insurance coverage. Staff screen for eligibility and assist in enrollment for the Medicare Extra Help Prescription Program and the Oregon Prescription Drug Program.
2051 Kaen Road
Oregon City, OR 97045
Eligibility: Medicare beneficiaries
Hours: Monday-Thursday 9am-5pm
COAST CHC BANDON HEALTH CENTER
COAST CHC TICHENOR CENTER FOR WELLNESS
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
Federally-funded program where trained volunteers provide plain-language descriptions of Medicare benefits and discuss benefits available through private supplemental health insurance policies.
1332 Titchener
Port Orford, OR 97465
Eligibility: Medicare-eligible individuals and their family members and caregivers. To qualify for Medicare, must be ages 65 and older; or under age 65 with a diagnosed disability.
Hours: Monday-Friday 9am-5pm
COUNCIL ON AGING OF CENTRAL OREGON
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
SHIBA (Senior Health Insurance Benefits Assistance) programs offers information and assistance on Medicare benefits and limitations, including Part D, Medicare Advantage Plans, evaluation of Medicare supplemental insurance, assistance with billing problems, and referrals for legal assistance.
1036 NE 5th Street
Bend, OR 97701
Eligibility: Age 65 and older or under 65 if receiving Social Security Disability Insurance for more than 24 months and anyone with end-stage renal disease (ESRD)
Hours: Monday-Friday 8am-4:30pm
DISABILITY RIGHTS WASHINGTON
Works to advance the dignity, equality, and self-determination of people with disabilities. Program pursues justice on matters related to human and legal rights and provides advocacy services to people with disabilities. DRW responds to requests for:
- Disability rights information and referrals
- Problem solving strategies for disability issues
- Community education and training
- Legal services for disability discrimination or violation of rights for systemic issues
DRW's legal resources are focused on major cases which will improve service systems for people with disabilities.
Eligibility: People living with any type of disability
Hours: Monday-Friday 9am-noon and 1pm-4pm
DISABLED AMERICAN VETERANS VA REGIONAL OFFICE OREGON
DISABLED AMERICAN VETERANS
Helps individuals access benefits and services earned through military service and provided by the Department of Veterans Affairs (VA) and other government agencies such as healthcare, disability compensation, education, employment, and financial assistance. Provides additional support services like job finding assistance, Medicare information and counseling, transportation to medical appointments, emergency financial grants, support groups, volunteer opportunities, advocacy, and more.
100 SW Main Street
Portland, OR 97204
Eligibility: Veterans or dependents of veterans, with a focus on those with disabilities
Hours: -Call Center: 6am-1pm
-Other services vary by program and location
DISABLED AMERICAN VETERANS VA REGIONAL OFFICE WASHINGTON
DISABLED AMERICAN VETERANS
Helps individuals access benefits and services earned through military service and provided by the Department of Veterans Affairs (VA) and other government agencies such as healthcare, disability compensation, education, employment, and financial assistance. Provides additional support services like job finding assistance, Medicare information and counseling, transportation to medical appointments, emergency financial grants, support groups, volunteer opportunities, advocacy, and more.
915 2nd Avenue
Room 1040
Seattle, WA 98174
Eligibility: Veterans or dependents of veterans, with a focus on those with disabilities
Hours: -Call Center: Monday-Friday 6am-1pm
-Other services vary by program and location
FRIENDLY HOUSE INC
SENIOR SERVICES
Provides seniors access to resources to remain independent in their homes. Works with clients to reduce isolation, increase home supports (such as housekeeping and bathing assistance), and encourages healthy living habits. Also offers various classes, workshops, special events, and outings.
1737 NW 26th Avenue
Portland, OR 97210
Eligibility: Age 60 and older
Hours: Monday-Friday 9am-4:30pm
IMPACT NW
IMPACT NW SOUTHEAST MULTICULTURAL SENIOR CENTER
SOUTHEAST MULTICULTURAL SENIOR CENTER
Center provides services to older adults, including case management, options counseling, family caregiver support, transportation, recreational and health-based activities, and information and assistance/referral. Other services include Senior Law Project, Senior Health Insurance Benefits Assistance (SHIBA), and AARP tax preparation assistance.
4610 SE Belmont Street
Portland, OR 97215
Eligibility: Age 60 and older and caregivers for older adults
Hours: Monday-Thursday 8:30am-5pm
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITY SERVICES
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITIES SERVICES COTTAGE G
SENIOR SERVICES
The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers), and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).
700 E Gibbs Avenue
Cottage Grove, OR 97424
Eligibility: Adults ages 60 and older and adults with disabilities
Hours: Monday-Friday 8am-5pm
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITY SERVICES
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITIES SERVICES FLORENCE
SENIOR SERVICES
The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers), and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).
3180 Highway 101 N
Florence, OR 97439
Eligibility: Adults ages 60 and older and adults with disabilities
Hours: Monday-Friday 8am-5pm
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITY SERVICES
SENIOR SERVICES
The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers), and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).
1015 Willamette Street
Eugene, OR 97401
Eligibility: Adults ages 60 and older and adults with disabilities
Hours: Monday-Friday 8am-5pm
LOWER COLUMBIA CAP
LOWER COLUMBIA CAP LONGVIEW
SENIOR SERVICES
Services include:
-RUOK (Are You OK?): Free daily phone check-in service for homebound, at-risk clients
-Community lunches: Provides hot lunches at eight locations in Cowlitz and Wahkiakum Counties
-Meals on Wheels
1526 Commerce Avenue
Longview, WA 98632
Eligibility: Age 60 and older
Hours: Monday-Thursday 8am-5:30pm
MULTNOMAH COUNTY AGING DISABILITY AND VETERANS SERVICES DIVISION
AGING, DISABILITY AND VETERANS SERVICES
Provides services to older adults, adults with disabilities, veterans, and caregivers. Services include Medicaid case management, SNAP/food stamps administration, information and assistance, legal services, transportation, in-home services so client can remain independent, advocacy assistance, and help with health care questions.

Adult protective services investigates incidents of abuse or neglect involving older adults and people with disabilities who are living in a facility or their own homes and provides a phone line to report abuse or neglect.

This site also licenses adult care homes to enforce state and county laws concerning the rights and care of residents in licensed care facilities. Homes are inspected and approved before receiving a license.

The Central Office is responsible for advocacy, planning, community relations, and administrative support for the division. The Helpline, Gatekeeper, Veterans Services, and Public Guardian programs are also located at the Central Office.
209 SW 4th Avenue
Suite 510
Portland, OR 97204
Eligibility: Age 60 and older, adults with disabilities, veterans, and caregivers
Hours: Monday-Friday 8am-5pm
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES DALLAS
Services provided include, but are not limited to information and referral, case management, eligibility determination for Medicaid and SNAP (food stamps), Adult Protective Services, licensing of adult foster care homes, private and pre-admission nursing home assessments, Senior Health Insurance Benefits Assistance (SHIBA), Senior Peer Mentoring, respite care, options counseling, Oregon Money Management, and health and wellness programs.
260 NE Kings Valley Highway
Dallas, OR 97338
Eligibility: Age 60 and older and people with physical disabilities ages 18 and over
Hours: Monday-Friday 8am-5pm
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES MCMINNVILLE
Services provided include, but are not limited to information and referral, case management, eligibility determination for Medicaid and SNAP (food stamps), Adult Protective Services, licensing of adult foster care homes, private and pre-admission nursing home assessments, Senior Health Insurance Benefits Assistance (SHIBA), Senior Peer Mentoring, respite care, options counseling, Oregon Money Management, and health and wellness programs.
300 SW Hill Road
McMinnville, OR 97128
Eligibility: Age 60 and older and people with physical disabilities ages 18 and over
Hours: Monday-Friday 8am-5pm
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES SALEM
Services provided include, but are not limited to information and referral, case management, eligibility determination for Medicaid and SNAP (food stamps), Adult Protective Services, licensing of adult foster care homes, private and pre-admission nursing home assessments, Senior Health Insurance Benefits Assistance (SHIBA), Senior Peer Mentoring, respite care, options counseling, Oregon Money Management, and health and wellness programs.
3410 Cherry Avenue NE
Salem, OR 97303
Eligibility: Age 60 and older and people with physical disabilities ages 18 and over
Hours: Monday-Friday 8am-5pm
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES TILLAMOOK
Services provided include, but are not limited to information and referral, case management, eligibility determination for Medicaid and SNAP (food stamps), Adult Protective Services, licensing of adult foster care homes, private and pre-admission nursing home assessments, Senior Health Insurance Benefits Assistance (SHIBA), Senior Peer Mentoring, respite care, options counseling, Oregon Money Management, and health and wellness programs.
5010 E Third Street
Tillamook, OR 97141
Eligibility: Age 60 and older and people with physical disabilities ages 18 and over
Hours: Monday-Friday 8am-5pm
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES WARRENTON
Services provided include, but are not limited to information and referral, case management, eligibility determination for Medicaid and SNAP (food stamps), Adult Protective Services, licensing of adult foster care homes, private and pre-admission nursing home assessments, Senior Health Insurance Benefits Assistance (SHIBA), Senior Peer Mentoring, respite care, options counseling, Oregon Money Management, and health and wellness programs.
2002 SE Chokeberry Avenue
Warrenton, OR 97146
Eligibility: Age 60 and older and people with physical disabilities ages 18 and over
Hours: Monday-Friday 8am-5pm
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES WOODBURN
Services provided include, but are not limited to information and referral, case management, eligibility determination for Medicaid and SNAP (food stamps), Adult Protective Services, licensing of adult foster care homes, private and pre-admission nursing home assessments, Senior Health Insurance Benefits Assistance (SHIBA), Senior Peer Mentoring, respite care, options counseling, Oregon Money Management, and health and wellness programs.
2100 Progress Way
Woodburn, OR 97071
Eligibility: Age 60 and older and people with physical disabilities ages 18 and over
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR AREA 9
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
3641 Klindt Drive
The Dalles, OR 97058
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR BAKER COUNTY
BAKER CITY DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
3165 10th Street
Suite 400
Baker City, OR 97814
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CLACKAMAS COUNTY
CANBY DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
214 SW 2nd Avenue
Canby, OR 97013
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CLACKAMAS COUNTY
ESTACADA DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
320 Zobrist Street
Estacada, OR 97023
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CLACKAMAS COUNTY
MILWAUKIE DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
4382 International Way
Suite C
Milwaukie, OR 97222
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CLACKAMAS COUNTY
OREGON CITY DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR COLUMBIA COUNTY
SAINT HELENS DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
500 N Columbia River Highway
Suite 240
Saint Helens, OR 97051
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR COOS COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP) Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
2675 Colorado Avenue
North Bend, OR 97459
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CROOK COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
457 NE Ochoco Plaza Drive
Suite C
Prineville, OR 97754
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CURRY COUNTY
OREGON DHS APD BROOKINGS (GOLD BEACH SATELLITE OFFICE)
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
16399 Lower Harbor Road
Harbor, OR 97415
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR CURRY COUNTY
OREGON DHS APD GOLD BEACH
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
94145 W 5th Place
Gold Beach, OR 974441170
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR DESCHUTES COUNTY
BEND DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
1300 NW Wall Street
Suite 102
Bend, OR 97703
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR DESCHUTES COUNTY
LA PINE DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
16493 Bluewood Place
Suite 1
La Pine, OR 97739
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR DESCHUTES COUNTY
REDMOND DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
1135 SW Highland Avenue
Redmond, OR 977562650
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR DOUGLAS COUNTY
REEDSPORT APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
251 NE Garden Valley Boulevard
Suite A
Roseburg, OR 97470
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR GRANT COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
725 W Main Street
Suite E
John Day, OR 97845
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR HARNEY COUNTY
AGING AND PEOPLE WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
809 W Jackson Street
Suite 300
Burns, OR 97720
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR JEFFERSON COUNTY
OREGON DHS MADRAS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs and information and referral to other coordinated programs and services.
189 NE Cypress Street
Suite 106
Madras, OR 97741
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR KLAMATH AND LAKE COUNTIES
OREGON DHS KLAMATH FALLS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
355 Timbermill Drive
Suite 120
Klamath Falls, OR 97601
Eligibility: Age 60 and older, and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR KLAMATH AND LAKE COUNTIES
OREGON DHS LAKEVIEW APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
108 N E Street
Lakeview, OR 97630
Eligibility: Age 60 and older, and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR MALHEUR COUNTY
AGING AND PEOPLE WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
186 East Lane
Suite 4
Ontario, OR 97914
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR MORROW AND UMATILLA COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
940 SE Columbia Drive
Suite E
Hermiston, OR 97838
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm

OREGON DHS APD FOR MORROW AND UMATILLA COUNTY
PENDLETON DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
1555 SW Southgate Place
Pendleton, OR 97801
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm

OREGON DHS APD FOR UNION COUNTY
AGING AND PEOPLE WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
1607 Gekeler Lane
La Grande, OR 97850
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR WALLOWA COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a wide range of services to older adults and adults with disabilities such as: adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
104 Litch Street
Enterprise, OR 97828
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR WASHINGTON COUNTY
BEAVERTON DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
4805 SW Griffith Drive
Suite B
Beaverton, OR 970058722
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR WASHINGTON COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
5240 NE Elam Young Parkway
Suite 200
Hillsboro, OR 97124
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON DHS APD FOR WASHINGTON COUNTY
TIGARD DHS APD OFFICE
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
11515 SW Durham Road
Suite 5
Tigard, OR 97224
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS LOCAL OFFICES
Locator tool to find out local information for ODHS offices.
500 Summer Street NE
Salem, OR 97301
Eligibility: Unrestricted
Hours: Varies by County
OREGON STATE SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE PROGRAM
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
A statewide network of trained volunteers who educate, assist, and serve as advocates for people with Medicare. SHIBA volunteers help people with Medicare understand their rights and options for health insurance so that they can make informed decisions. SHIBA volunteers can also provide information on the Qualified Medicare Beneficiary (QMB) program, a Medicaid program that helps people with Medicare pay for their medical care.
500 Summer Street NE
E-12
Salem, OR 97301
Eligibility: Medicare beneficiaries and their family members or caregivers
Hours: Monday-Friday 9am-4:30pm
ROGUE VALLEY COUNCIL OF GOVERNMENTS
GRANTS PASS AGING AND PEOPLE WITH DISABILITIES
AGING AND PEOPLE WITH DISABILITIES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
2101 NW Hawthorne Street
Suite A
Grants Pass, OR 97526
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
ROGUE VALLEY COUNCIL OF GOVERNMENTS
MEDFORD DISABILITY SERVICES OFFICE
AGING AND PEOPLE WITH DISABILITIES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
28 W Sixth Street
Suite D
Medford, OR 975010063
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
ROGUE VALLEY COUNCIL OF GOVERNMENTS
MEDFORD SENIOR SERVICES OFFICE
AGING AND PEOPLE WITH DISABILITIES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services such as Oregon Project Independence Pilot (PWD) and pre-admission screening for nursing homes, foster homes, health promotion programs, and residential and nursing home care for Medicaid-eligible adults with disabilities.

Offers support for primary caregivers, family members caring for someone with Alzheimer's disease or related dementia, and grandparents caring for grandchildren.This location also inspects and licenses adult foster homes in Jackson and Josephine Counties.
2860 State Street
Medford, OR 975048474
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
ROGUE VALLEY COUNCIL OF GOVERNMENTS
AGING AND PEOPLE WITH DISABILITIES
Area agency on aging that provides a comprehensive system of care for older adults and people with disabilities that promotes choice, independence, and dignity. Determines eligibility for SNAP/food stamps and Medicaid. Services include in-home care services, community living, congregate and home-delivered meals, employment, legal services, home health care, case management, Oregon Project Independence (OPI), gatekeeper program, pre-admission screening for nursing homes, foster homes, health promotion programs, and residential and nursing home care for Medicaid-eligible older adults with disabilities. Offers support for primary caregivers, family members caring for someone with Alzheimer's disease or related dementia, and grandparents caring for grandchildren.

Adult protective services investigates incidents of abuse involving older adults and people with disabilities who are living in a facility or in their own homes and provides a phone line to report abuse or neglect of older adults and adults with disabilities.

This location also inspects and licenses adult foster homes in Jackson and Josephine Counties.
155 N 1st Street
Central Point, OR 97502
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
ROGUE VALLEY COUNCIL OF GOVERNMENTS
SENIOR RESOURCE CENTER
AGING AND PEOPLE WITH DISABILITIES
Provides a range of services to older adults and adults with disabilities, such as adult abuse investigation, assessment, case management, administration of SNAP (food stamps), Oregon Supplemental Income Program (OSIP)/Medicaid, Medicare Savings Programs, and information and referral to other coordinated programs and services.
1150 NE 9th Street
Grants Pass, OR 975261635
Eligibility: Age 60 and older and adults with disabilities age 18 and older
Hours: Monday-Friday 8am-5pm
UNITED COMMUNITY ACTION NETWORK
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE OF DOUGLAS AND JOSEPHINE COUNTIES
Provides one-on-one Medicare counseling. Volunteers can help you select a Medicare prescription drug plan, compare Medicare Advantage Plans, compare Medicare Supplement Plans, and help you apply for Medicare Savings Programs, including extra help with Medicare prescription drug coverage.
251 NE Garden Valley Boulevard
Suite 111
Roseburg, OR 97470
Eligibility: Individuals receiving or eligible for Medicare and those who are turning 65 and seeking assistance enrolling in Medicare
Hours: Monday-Friday 8am-5pm
UNITED STATES DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
MEDICARE.GOV
Website provides information on all aspects of Medicare, including how to apply, find and compare healthcare providers, make address changes and resolve Medicare card issues, get help with costs, find out how Medicare works with other insurance, and report Medicare fraud. The website also provides information on nursing homes, hospitals, home health services, and medical equipment suppliers. Phone line assists with Medicare billing questions and questions about claims, records, and expenses.
7500 Security Boulevard
Baltimore, MD 21244
Eligibility: Age 65 and older and adults with disabilities
Hours: 24 hours per day / 7 days per week
URBAN LEAGUE OF PORTLAND
SENIOR INFORMATION AND ASSISTANCE
Provides or connects seniors with services that allow them to remain safely in their homes and communities (elder law, home maintenance and minor repair services, housekeeping assistance, Medicare counseling, housing information and referral, advocacy, and senior ride program). Services include Oregon Project Independence Services (OPI) and community resources. Additionally offers short-term case management (options counseling) and chronic disease management.
10 N Russell Street
Portland, OR 97227
Eligibility: Age 60 and older with a focus on the African-American community
Hours: Monday-Friday 8:30am-5pm
WASHINGTON COUNTY DISABILITY, AGING, AND VETERAN SERVICES
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
Provides information about Medicare, such as educational seminars, Medicare 101 classes, and a website with resources. One-on-one counseling by phone, in person, or at community centers is provided with trained volunteers to help people make informed choices for medical care, prescriptions, claims, and appeals.
5240 NE Elam Young Parkway
Suite 300
Hillsboro, OR 97124
Eligibility: Medicare recipients or Medicare eligible individuals
Hours: Monday-Friday 8am-5pm
WASHINGTON STATE OFFICE OF THE INSURANCE COMMISSIONER
STATEWIDE HEALTH INSURANCE BENEFITS ASSISTANCE
The Statewide Health Insurance Benefits Advisors (SHIBA) helpline provides confidential help with Medicare and health care choices. Volunteer advisors can help assess health care coverage needs, determine eligibility for health care coverage programs, evaluate and compare health insurance plans and programs, provide Medicare enrollment help, speak with Medicare on your behalf, collect and report possible fraud complaints, and refer to other agencies and programs.
5000 Capitol Boulevard SE
Tumwater, WA 98501
Eligibility: Unrestricted
Hours: Monday-Friday 8am-5pm, closed state holidays
CLACKAMAS COUNTY SOCIAL SERVICES
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)/PRESCRIPTION DRUG HELPLINE
COAST CHC BANDON HEALTH CENTER
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
COUNCIL ON AGING OF CENTRAL OREGON
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
DISABLED AMERICAN VETERANS VA REGIONAL OFFICE OREGON
DISABLED AMERICAN VETERANS
FRIENDLY HOUSE INC
SENIOR SERVICES
IMPACT NW
SOUTHEAST MULTICULTURAL SENIOR CENTER
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITY SERVICES
SENIOR SERVICES
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITY SERVICES
SENIOR SERVICES
LANE COUNCIL OF GOVERNMENTS SENIOR & DISABILITY SERVICES
SENIOR SERVICES
MULTNOMAH COUNTY AGING DISABILITY AND VETERANS SERVICES DIVISION
AGING, DISABILITY AND VETERANS SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES DALLAS
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES MCMINNVILLE
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES SALEM
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES TILLAMOOK
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES WARRENTON
NORTHWEST SENIOR AND DISABILITY SERVICES
NORTHWEST SENIOR AND DISABILITY SERVICES WOODBURN
OREGON DHS APD FOR AREA 9
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR BAKER COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR CLACKAMAS COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR CLACKAMAS COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR CLACKAMAS COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR COLUMBIA COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR COOS COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR CROOK COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR CURRY COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR CURRY COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR DESCHUTES COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR DESCHUTES COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR DESCHUTES COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR DOUGLAS COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR GRANT COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR HARNEY COUNTY
AGING AND PEOPLE WITH DISABILITIES SERVICES
OREGON DHS APD FOR JEFFERSON COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR KLAMATH AND LAKE COUNTIES
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR KLAMATH AND LAKE COUNTIES
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR MALHEUR COUNTY
AGING AND PEOPLE WITH DISABILITIES SERVICES
OREGON DHS APD FOR MORROW AND UMATILLA COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR MORROW AND UMATILLA COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR UNION COUNTY
AGING AND PEOPLE WITH DISABILITIES SERVICES
OREGON DHS APD FOR WALLOWA COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR WASHINGTON COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR WASHINGTON COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON DHS APD FOR WASHINGTON COUNTY
OLDER ADULTS AND ADULTS WITH DISABILITIES SERVICES
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS LOCAL OFFICES
OREGON STATE SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE PROGRAM
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
ROGUE VALLEY COUNCIL OF GOVERNMENTS
AGING AND PEOPLE WITH DISABILITIES
ROGUE VALLEY COUNCIL OF GOVERNMENTS
AGING AND PEOPLE WITH DISABILITIES
ROGUE VALLEY COUNCIL OF GOVERNMENTS
AGING AND PEOPLE WITH DISABILITIES
ROGUE VALLEY COUNCIL OF GOVERNMENTS
AGING AND PEOPLE WITH DISABILITIES
ROGUE VALLEY COUNCIL OF GOVERNMENTS
AGING AND PEOPLE WITH DISABILITIES
UNITED COMMUNITY ACTION NETWORK
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE OF DOUGLAS AND JOSEPHINE COUNTIES
URBAN LEAGUE OF PORTLAND
SENIOR INFORMATION AND ASSISTANCE
WASHINGTON COUNTY DISABILITY, AGING, AND VETERAN SERVICES
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)