COMMUNITY ALLIANCE OF TENANTS
RENTERS' RIGHTS HOTLINE
A tenant-facilitated tenant membership organization providing information on renters' rights and landlord obligations, empowering tenants to advocate for affordable, stable, and safe rental homes. Provides information on environmental health in rental homes, such as mold and bed bugs. Coordinates legislative campaigns, tenant organizing, renters' rights forums, and a renters' rights hotline.
Eligibility: Priority given to members first then Multnomah, Washington, Marion, Jackson, and Coos County residents. Emergency cases from funded areas (Multnomah, Washington, Marion, Jackson and Coos Counties) are prioritized.
Hours: Hotline call back hours: Monday/Wednesday 1pm-5pm, Tuesday 5pm-8pm
Live hotline (for CAT members only): Tuesdays 6pm-7pm
Voice mail line: 24 hours per day / 7 days per week
(503) 288-0130 .
Visit Website
Phone/FAX Numbers
Email Address: [email protected]
INTAKE PROCEDURE: Call for information. When leaving a message, provide name, number, city, membership status, brief description of issue and best times to be reached during service hours. If you are a deaf or hard of hearing renter, submit your accommodation request for an appointment by emailing to hotline address. All information disclosed remains confidential. Due to the high volume of calls, there can be a delay in response time.
FEES: Residents of hotline funded areas of Multnomah, Washington, Marion, Deschutes, Jackson or Coos counties will receive service from hotline when they call in. Oregon residents outside of these areas must become a member to receive service using online form. Membership dues are sliding scale starting at $10 per year for low-income tenants and $100 for organizations. May volunteer 2 hours of time in exchange for dues.
DOCUMENTS: None
LANGUAGES: English, Spanish, Vietnamese, interpretation by arrangement
AREA SERVED: State of Oregon
Services:
  • Housing Advocacy Groups
  • Mold Pollution Information
  • Pest Information * Housing Issues
  • Tenant Associations
  • Tenant Rights Information/Counseling
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