CITY OF PORTLAND FIRE & RESCUE ADMINISTRATION
PORTLAND STREET RESPONSE
Assists people experiencing mental health and behavioral health crises. Provides an alternative to 911 for police, fire, and/or ambulance response.
55 SW Ash Street
Portland, OR 97204
Eligibility: Currently, PSR will be dispatched when a caller reports:
-A person who is possibly experiencing a mental health crisis; intoxicated and/or drug affected. This person is either outside or inside of a publicly accessible space such as a business, store, public lobby, etc.
-A person who is outside and down, not checked
-A person who is outside and yelling
-A person who needs a referral for services, but does not have access to a phone line
AND
-There are no weapons seen
-The person is not in traffic/not obstructing traffic
-The person is not violent towards others (physically combative, threatening violence, assaulting)
-The person is not suicidal
-The person is not inside of a private residence
Hours: 7 days per week 8am-10pm
911
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Phone/FAX Numbers
  • Emergency 911
Email Address: [email protected]
INTAKE PROCEDURE: Call for services
FEES: None
DOCUMENTS: None
LANGUAGES: English, interpretation by arrangement
AREA SERVED: City of Portland
Services:
  • 911 Services * Homelessness Issues
  • 911 Services * Mental Health Issues
Other Services Offered At This Location:
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CITY OF PORTLAND FIRE & RESCUE ADMINISTRATION