NW NATURAL
NW NATURAL
Natural gas company that offers flexible monthly payment plans, assistance options for customers with past-due accounts, and free home improvements. Website lists agencies that may offer financial assistance to low-income customers.
250 SW Taylor Street
Portland, OR 97204
Eligibility: Unrestricted
Hours: Monday-Friday 7am-6pm
Phone/FAX Numbers
  • Customer Service (800) 422-4012 Toll-free
  • Past-Due Bills/Credit Arrangements (503) 226-4240
  • Customer Service (503) 226-4211
  • Gas Odor Emergencies (800) 882-3377
  • TTY/TTD 711
INTAKE PROCEDURE: Call or visit website for more information
FEES: Varies by service
DOCUMENTS: None required at intake
LANGUAGES: English, Spanish
AREA SERVED: Benton, Clackamas, Clark, Columbia, Coos, Clatsop, Hood River, Lane, Lincoln, Linn, Marion, Multnomah, Polk, Skamania, Washington, Wasco, and Yamhill Counties
Services:
  • Natural Gas Service Providers
  • Utility Bill Payment Plans
  • Weatherization Programs
Other Services Offered At This Location:
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NW NATURAL