WASHINGTON STATE HEALTH CARE AUTHORITY
MEDICAL ASSISTANCE CUSTOMER SERVICE CENTER
Answers questions for Washington Apple Health (Medicaid) recipients on billing, nearest service providers, how to use Medicaid, what services are covered (including transportation benefits), scope of care, and how to access services. Information on managed care plans, enrollment, value-added benefits, and specialized referrals. Also has a line to report suspected Medicaid Fraud.
626 8th Avenue SE
Olympia, WA 98501
Eligibility: Washington Apple Health (Medicaid) recipients
Hours: Monday-Friday 7am-5pm
Phone/FAX Numbers
  • Main phone (800) 562-3022 Medicaid Assistance Customer Service Center
  • Hotline (800) 562-6906 Medicaid Fraud Reporting
Email Address: [email protected]
INTAKE PROCEDURE: Call for information or visit website
FEES: None
DOCUMENTS: State ID card, Proof of address, Proof of income
LANGUAGES: English, interpretation or signing by arrangement
AREA SERVED: State of Washington
SITE HOURS: Monday-Friday 8am-5pm
TRAVEL/LOCATION INFORMATION: Visitor parking is available on the corner of 7th Avenue SE and Chestnut Street SE
Services:
  • Benefits and Services Assistance * Medicaid Recipients
  • Dental Care Referrals * Medicaid Recipients
  • Eye Care Referrals * Medicaid Recipients
  • Medicaid
  • Medicaid Fraud Reporting
  • Medicaid Information/Counseling
  • Pharmacy Referrals * Medicaid Recipients
  • Physician Referrals * Medicaid Recipients
  • Substance Use Disorder Referrals * Medicaid Recipients
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WASHINGTON STATE HEALTH CARE AUTHORITY