CITY OF PORTLAND WATER BUREAU
CRISIS VOUCHER PROGRAM
Eligible households experiencing a financial crisis may receive a voucher for up to $500 in assistance once every 12 months.
664 N Tillamook Street
Portland, OR 97227
Eligibility: Household must be enrolled in the City of Portland Water Discount Program. The customer must pay a portion of the bill in order to receive assistance and must be in a financial crisis, such as impending shutoff or severe financial problems, that make it impossible to work out a payment plan.
Hours: Monday-Tuesday/Thursday-Friday 8am-5pm, Wednesday 9am-5pm
Phone/FAX Numbers
  • Main phone (503) 823-7770
Email Address: [email protected]
INTAKE PROCEDURE: Call for information
FEES: None
DOCUMENTS: Enrollment in City of Portland Discount Program, impending shutoff
AREA SERVED: City of Portland
SITE HOURS: Monday-Tuesday/Thursday-Friday 8am-5pm, Wednesday 9am-5pm
Services:
  • Sewer Service Payment Assistance
  • Water Service Payment Assistance
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CITY OF PORTLAND WATER BUREAU