DOUGLAS COUNTY VETERANS SERVICE OFFICE
DOUGLAS COUNTY VETERANS SERVICE OFFICE
County Veterans Service Offices (CVSOs) entry points to understanding the benefits, resources, and entitlements available to veterans, their dependents, and survivors. As navigators through USDVA (VA) systems, CVSOs can provide the following:
-Veterans' benefits counseling and claims preparation assistance, as well as advocacy throughout the claims process
-Counseling on federal VA benefits and other state and federal ancillary benefits
-VA Education benefit assistance
-Assistance for veterans who wish to enroll in healthcare
-Educational benefit claims assistance
-Assistance and information about obtaining VA Service-connected and non-service-related disability and survivor benefits
-Burial benefits
-Information about veteran home loans
-Oregon Veterans' Home and ODVA Conservatorship services (financial management for eligible individuals who are legally determined to be "protected persons" under Oregon law)
-Speaking engagements to inform and educate about Veterans' benefits
1036 SE Douglas Avenue
Room 7/8
Roseburg, OR 97470
Eligibility: Veterans, their immediate family members (spouse or un-remarried surviving spouse, child, or stepchild). If a Veteran's discharge is Less than Honorable please email or call for paperwork, guidelines, assistance or referral about Discharge Review or upgrade.
Hours: Appointment office hours: Monday-Thursday 9am-4pm
Walk ins: Wednesday 9am-11am and 1:30pm-4pm
Phone/FAX Numbers
  • Main phone (541) 440-4219
Email Address: [email protected]
INTAKE PROCEDURE: Walk in, call, or email for more information
FEES: None
DOCUMENTS: Discharge document (DD214 or WGO form or NGB form) is required by USDVA for new claims. If discharge is unavailable, VSO may assist in obtaining one from National Personnel Records Center in St. Louis MO, or Veteran can visit NARA.gov to obtain a copy online, or if the Veteran ever recorded discharge documents at the County Clerk office, the Clerk can provide a copy. If additional documents are required the VSO will inform the Veteran.
AREA SERVED: Douglas County
SITE HOURS: Monday-Thursday 9am-4pm
TRAVEL/LOCATION INFORMATION: Located on the Basement Level of the courthouse. Entrance is on the west side of the courthouse (City Hall side).

Outreach Sites: Reedsport. Call to schedule appointment for these locations.
Services:
  • Benefits and Services Assistance * Veteran/Military Personnel Issues
  • Burial Benefits * Veteran/Military Personnel Issues
  • General Health Insurance Information/Counseling * Veteran/Military Personnel Issues
  • Military Records
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DOUGLAS COUNTY VETERANS SERVICE OFFICE