211INFO
COORDINATED ENTRY FOR FAMILIES - MOBILE HOUSING TEAM (MHT) QUEUE
The Coordinated Entry for Families Mobile Housing Team (MHT) is a partnership of different agencies working with homeless families to connect them with a Housing Specialist within the Coordinated Entry for Families system to discuss their housing needs. Coordinated Entry for Families uses the Multnomah Services and Screening Tool (MSST -formerly SPDAT) to determine the risk of a family's situation and their prioritization of services.

211info is the main agency that is placing families into the Coordinated Entry for Families MHTQ system. Please do not call or walk in to any of the partner agencies, as they will refer back to 211info.

Coordinated Entry for Families/MHT is not an immediate or guaranteed resource and is based on availability of services and individual eligibility.
Eligibility: Families (any number of adults) with children in their custody under the age of 18 (or plans for reunification with children under 18) - OR - pregnant women in their third trimester of pregnancy (28 weeks/7 months) with connections to Multnomah County (i.e. was displaced, has kids in school, job, service providers in MultCo, etc.)

AND meet one of the following criteria:

-Staying in emergency shelter, transitional housing, place not meant for habitation (i.e. car, streets, tent, abandoned building, etc.)

-Staying in an institution (i.e. jail, hospital, substance use or mental health treatment facility, etc.) and at risk of exiting to homelessness

-Doubled up (staying with family/friends and not on the lease) and at risk of becoming literally homeless within 14 days

-Housed and will become literally homeless within 14 days or has received an official court order notice of eviction (notice of restitution)

-Fleeing or attempting to flee domestic violence, dating violence, sexual assault, stalking, trafficking, or other dangerous or life-threatening conditions that relate to violence and lacks the resources or support networks to obtain other safe, permanent housing

Meeting eligibility requirements does not guarantee access to housing. Households are prioritized for limited resources based on factors including barriers to housing, length of time homeless, and date assessed. Please encourage people to continue seeking other resources and support.


This program cannot assist financially with current eviction to maintain current housing. It may be able to help with future housing if the tenants end up vacating current housing due to the eviction. For eviction prevention in current housing seek rental or eviction prevention assistance.
Hours: 24 hours per day / 7 days per week to be added to callback list to complete screening intake assessment
8am-6pm 7 days per week for screening intake assessment
Phone/FAX Numbers
  • Intake 211
Email Address: [email protected]
INTAKE PROCEDURE: Call 211info to be placed on the Coordinated Entry for Families Mobile Housing Team Queue (MHTQ).

Family/friends/caseworkers can add individuals needing services to the waitlist, however to complete the full waitlist intake the individual needing services will be contacted within a few days by a Homeless Services Specialist from 211 and will need to give consent to be added to the list and receive services.

During the initial call, 211info will take name and phone number and submit a referral form for a callback. A Coordinated Entry for Families Homeless Services Specialist will call back within 72 hours with additional screening questions. Voicemail available for those returning a call from a Homeless Services Specialist.

Assistance is based on the Multnomah Services and Screening Tool assessment (MSST -formerly SPDAT) to determine the risk of a family's situation and their prioritization of services and is not first come, first served.
FEES: None
DOCUMENTS: None required at intake
AREA SERVED: Multnomah County
Services:
  • Homeless Permanent Supportive Housing * Homeless Families
  • Homeless Permanent Supportive Housing * Pregnant Individuals
  • Housing Related Coordinated Entry * Homeless Families
  • Housing Related Coordinated Entry * Pregnant Individuals
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.

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