NATIVE AMERICAN YOUTH AND FAMILY CENTER
UTILITY ASSISTANCE
Provides assistance with electric and gas bills in addition to heating fuel (oil, wood, propane). Appointment availability is limited. New appointments added at least once weekly.
5135 NE Columbia Boulevard
Portland, OR 97218
Eligibility: Household income 60% Median Family Income or below
Hours: Automated appointment system: 24 hours per day / 7 days per week.

New appointments are made available at varying times and are added at least weekly. Appointments are scheduled at least one week in advance.
(503) 946-9898
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Phone/FAX Numbers
  • Energy Assistance Line (503) 946-9898
INTAKE PROCEDURE: Call the energy assistance line to check for available appointments. When appointments are available, request an appointment through the automated phone system. If no appointments are available, callers are advised to check again the next day. Due to the volume of calls, NAYA is only able to return calls from individuals for pre-screening or to schedule energy assistance appointments. Appointments will be scheduled in the order messages are received and only when funding is available. Messages left after appointments are full will not be returned.
FEES: None
DOCUMENTS: -ID cards for household members age 18 and older
-Social security cards
-Income within the last 30 days (if paid on the day of intake bring check; no bank statements accepted)
-If receiving SSD or SSI, bring Social Security Administration award letter
-Most recent utility bill in the name of a household member
LANGUAGES: English, Spanish, Somali
AREA SERVED: Multnomah County
TRAVEL/LOCATION INFORMATION: Near TriMet Bus 75
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
Other Services Offered At This Location:
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NATIVE AMERICAN YOUTH AND FAMILY CENTER