NEIGHBORIMPACT MADRAS
UTILITY ASSISTANCE
Provides electric, gas, heating fuel, and water (LIHWA) assistance. Eligible families and individuals will be assisted with a portion of their heating or cooling costs. Assistance is not guaranteed and dependent on funding availability.

374 SW 5th Street
Suite B
Madras, OR 97741
Eligibility: Household income no higher than 60% of the State Median Income
Hours: Monday-Friday 8:30am-4:30pm
(541) 504-2155
Get Directions
Visit Website
Phone/FAX Numbers
  • Hotline (541) 504-2155
Email Address: [email protected]
INTAKE PROCEDURE: Walk in or call for more information
FEES: None
DOCUMENTS: Social Security numbers for all household members that have one and ID for anyone over age 18 (e.g., drivers license/state ID card, a letter with the person's name and address on it). For electric/gas/water assistance, a copy of the bill is preferred but some individuals may be able to receive assistance without one on a case-by-case basis.
LANGUAGES: English, Spanish, interpretation by arrangement
AREA SERVED: Crook, Deschutes, and Jefferson Counties and Confederated Tribes of Warm Springs
SITE HOURS: Monday/Wednesday/Thursday 8:30am-4:30pm,Tuesday/Friday 9:30am-1pm. Site hours may vary.
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
  • Water Service Payment Assistance
Other Services Offered At This Location:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
NEIGHBORIMPACT MADRAS