OREGON STATE DIVISION OF MEDICAL ASSISTANCE PROGRAMS
HEALTH RELATED SERVICES
Health-related services (HRS) or "flex funds" are non-covered services offered in addition to the covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member health and well-being. The CCO determines specific services but can include transit passes, cell phones, air conditioners, and other needs as determined by the CCO.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible service requests on a case-by-case basis and set its standards for which services to approve.

As flexible services are not a covered benefit, a denial cannot be appealed, but an OHP member can submit a complaint.
500 Summer Street NE
E-49
Salem, OR 97301
Eligibility: OHP members who meet all of the following:
Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve healthcare quality or expenditures related to health information technology.
Hours: Monday-Friday 8am-5pm
(503) 945-5772
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Visit Website
Phone/FAX Numbers
  • Main phone (503) 945-5772
  • Toll-free (800) 273-0557
INTAKE PROCEDURE: CCO members: Call the CCO or visit website for more information
Open card members: Call or email for information
Clients not in a CCO: Call for information
FEES: None
DOCUMENTS: Health-Related Services Funding Request Form, Diagnosis, and Treatment Plan
LANGUAGES: Arabic, Chinese, English, Spanish, Russian, Vietnamese, interpretation or signing by arrangement
AREA SERVED: State of Oregon
SITE HOURS: Monday-Friday 8am-5pm
Services:
  • Air Conditioners * Medicaid Recipients
  • Cooking Classes * Medicaid Recipients
  • Electric Service Payment Assistance * Medicaid Recipients
  • Fitness Equipment and Accessories * Medicaid Recipients
  • Furniture * Medicaid Recipients
  • Gas Service Payment Assistance * Medicaid Recipients
  • Health Related Temporary Housing * Medicaid Recipients
  • Homeless Motel Vouchers * Medicaid Recipients
  • Housing Search Assistance * Medicaid Recipients
  • Mobile Devices * Medicaid Recipients
  • Rent Payment Assistance * Medicaid Recipients
  • Rental Deposit Assistance * Medicaid Recipients
  • Transportation Passes * Medicaid Recipients
Other Services Offered At This Location:
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OREGON STATE DIVISION OF MEDICAL ASSISTANCE PROGRAMS