Going into the winter holiday season, we asked staff to share stories about their traditions. Read their stories below DIA DE LA VIRGEN On December 12th it is always a time in the community to participate in Dia de la Virgen. Just about every year our family goes to the Jackson County Expo for the…
Indigenous Rights
Although the month of November is federally recognized as Native American Heritage Month, 211info knows the continued oppression of Indigenous people must be addressed at all times. 211info recognizes the nine federally recognized tribal communities of the Burns Paiute Tribe, the Confederated Tribes of the Coos, Lower Umpqua and Siuslaw Indians, the Confederated Tribes of…
211info Sees 250 Percent Increase in Calls From Oregonians Since Start of COVID-19 Pandemic
Referral and information service fields almost 440K calls from Oregonians in need of housing, healthcare, food, wildfire assistance PORTLAND, Ore., January 15, 2021 – As the Oregon Health Authority’s designated COVID-19 hotline for the state, 211info saw a significant increase in calls from Oregonians in need of social service support throughout 2020. Residents from all 36…
National Guard helping keep 211 wait times down
The health and human services information line went from 400 calls a day before the pandemic to 1,800 calls a day during the vaccine rollout. Full story via KGW.
Black Lives Matter
Join us in the fight to end white supremacy and the ugliness, violence and privilege that it maintains. Let’s take action, not violently, but through gestures, education and enlightenment where possible. We are horrified (though sadly not surprised) by this week’s events in D.C. and elsewhere. It is our duty to publicly condemn these acts…
Five Ways To Manifest a Socially Conscious Holiday Season
Simple ways to support your local community and the environment, brought to you by the 211info Green Team. 1) Turn “Black Friday” into BIPOC Shop Supporting Friday The current iteration of Black Friday – an almost Purge-like day of gladiatorial combat for discounted items at chain stores – is bad for both planet and psyche….
911 Centers Across Oregon Flooded With Non-Emergency Calls; Agency Urges Residents to Call 211 for Wildfire Evacuation Info
211info directs residents to evacuation routes and centers, connects callers to health and social services PORTLAND, Ore., September 13, 2020 – With dozens of wildfires burning across Oregon, 911 call centers are noticing a concerning trend: a significant uptick in non-emergency calls related to wildfire evacuation. 911 centers taking calls from areas hit hardest by…
As Counties Reopen for Business, 211info Sees Surge in Calls From Jackson County Residents Impacted by COVID
211info connects area residents to food, housing, childcare resources MEDFORD, Ore., June 18, 2020 – Requests for rental assistance and food are on the rise in Jackson County with no sign of abating since COVID-19 showed up in the region. That’s according to 211info, a free, confidential referral and information service that connects area residents…
Anti-Racism Resources
This document is intended to serve as a resource to white people and parents to deepen our anti-racism work. If you haven’t engaged in anti-racism work in the past, start now. 211info stands in solidarity with Black Lives and communities of color in the struggle to dismantle white supremacy. We support those protesting in whatever…
Inside the 211 answer center for coronavirus
The Oregon Health Authority is directing people to call 211 with their COVID-19-related questions. Watch the KGW News story.