211info Database Inclusion/Exclusion Guidelines
The policy provides the criteria for inclusion in the database maintained and used by 211info.
The database provides information about a broad range of community service organizations according to standards set by 211info and the Alliance of Information and Referral Services (AIRS). The AIRS Standards are the foundation of 2-1-1 service delivery and the prime benchmark of quality information and referral service.
Information in the database is used to help 2-1-1 callers and website visitors to navigate the maze of social services. The inclusion/exclusion policy incorporates fair and open decision-making that serves the broadest needs of the community. Inclusion in the database does not constitute an endorsement of or liability for any agency, program or service.
Download PDF below.
File:
Subscribe in a reader
Subscribe to resource emails for free!