When I dial 211, I am not connected to your call center. What do I do?
There are two reasons why this might occur:
1) 211 service isn't available in your region because you do not live in any of our current service counties.
If this is the case you can dial 866-698-6155 for access to limited resources.
2) There is a technical problem with the telephone service provider you are using. If that is the case, please contact us so we can resolve your issue. For access to health and community resources you can also dial 866-698-6155 in Oregon or 1-877-211-WASH in Washington.