Volunteer Program

211info is looking for passionate, professional, committed volunteers who want a meaningful opportunity serve our community.

The economic crisis has permeated every segment of our community and calls to 2-1-1 have skyrocketed. In response to this and to the requests of concerned community members looking for ways to help, 211info developed a Volunteer Program in July 2009. In the first year of this program, 30 individuals joined 211info and provided over 4,000 hours of volunteer support!

Opportunities

Longer term volunteer/internship positions require a minimum commitment of 12 hours/week for 3-6 months:

• Answer Calls: Help struggling members of the community and gain valuable experience answering specified calls.
• Manage Data: Interact with area service providers and provide support for the data/resource department.
• Administrative Support: Support the mission of 211info by providing administrative aid to the outreach, communications, and managerial team.
• Communications: Work with our external relations team to tell the 211 story through video, social media, and other dynamic forms of communication!

Shorter-term or expisodic volunteer opportunities may also be available for those interested in various 211info projects or outreach efforts.

Requirements

Specific skill sets required vary by position, but we generally ask that volunteers are 21 or older and be experienced or interested in social service work of this nature. Most of our volunteers are longer-term "interns" affiliated with a school or employment training program.

Volunteer Partnerships

211info is grateful for invaluable partnerships with the following programs:

• Hands on Greater Portland
• Mount Hood Community College Steps to Success
• Mount Hood Community College Mental Health and Human Services program
• Portland State University's School of Social Work
• Portland State University's Public Health program
• Seniors Make Sense
• University of Portland's Moreau Center work study program

211info is always interested in partnering with new school-based and employment training programs. If you are interested in volunteering OR if your program is interested in partnering with 211info, please contact:

Jenny Dodd, Volunteer Coordinator
jenny@211info.org

We are so grateful for our volunteers!