211info

Our Phone Lines

Information & Referral

DIAL 2-1-1
All 2-1-1 phone lines open Monday-Friday 8am-8pm

If 2-1-1 does not yet work from your phone, the phone lines below will access 211 services Monday-Friday 8am-5pm:

  • Multnomah, Washington, and Clackamas Counties 
    503-222-5555

  • SW Washington: Clark, Cowlitz, Skamania and Wahkiakum Counties
    1-877-501-0252

211info provides Information & Referral services for callers from Northwest Oregon and Southwest Washington. 211info will connect you with appropriate and available referrals to find the help you need.

Oregon SafeNet (Oregon only)

1-800-SAFENET (723-3638)

Phone Line open Monday-Friday 8am-8pm

SafeNet offers information and referral to state-wide programs that touch the lives of women and children. Referrals include: Oregon Health Plan, Food Stamps, immunizations prenatal care, WIC and nutrition programs.

Housing Connections

Dial 2-1-1 or 503-802-8562
Most phone lines open 8am-8pm Monday through Friday.

Housing Connections is a website with available, affordable and accessible housing for the Portland/Vancouver Metro area. 211info provides phone support for callers without Internet access.

Winter Shelter (November-March: Multnomah County ONLY)

503-721-1500

211info coordinates bed space information and availability for several private, nonprofit and church-based family shelters. Homeless families in Multnomah County may call the Winter Shelter line November 1-March 30.

Phone Lines open  November-March, Monday-Friday 8am-8pm, Saturday and Sunday 10am-6pm




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