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Northwest Connects
211info's monthly newsletter to the people of Oregon and
Southwest Washington
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2-1-1
callers: prepare for the busy season
211info's
busy season is approaching. A reminder to callers: you may have to wait
a few minutes to speak with an information and referral specialist if
you call during peak hours.
For a shorter waiting time, please call Wednesday - Friday, 8am -
10am and 3pm - 6pm.
Our call center hours are
Monday - Friday 8am - 6pm.
Thank you for your patience.
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H1N1
Training
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H1N1
~ Preparing for the Flu Season: A training for human service
professionals is being hosted by 211info on Friday, October 16, 2009
9 a.m. - 11:30 a.m. The cost is $45.
For more information or to pre-register (required) visit 211info.org.
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211info
connects the people around us with the community services they need
most. Communication is the key to our success.
Consider Northwest Connects an open line of communication
between you and our staff. If you have any thoughts, questions or
concerns please contact us.
Thank you for your support!
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Come visit 211info
every last Thursday
 We are opening our doors to you on the last Thursday of
each month. You can watch a live 2-1-1 call, tour our offices
and call center and learn more about the work of 211info every last
Thursday of the month from 11am-noon. Use our Last Thursdays form to
reserve a tour spot.
We look forward to seeing you at 211info.
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 211info's website changes
Now
finding information about health and human services needs, learning
about 211info's latest trainings or reading about our latest press
coverage is even easier. Visit www.211info.org and take a
look at our upgraded website today.
Any feedback you have would be greatly appreciated. You can email Matt Kinshella
with any comments or suggestions.
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211info and UWCW in The
Oregonian
 211info and the United Way of the
Columbia-Willamette were recognized by the editorial board of The
Oregonian for their roles in helping those in our community
facing poverty during these economic times.
211info's Deborah Willoughby gave a call center perspective on
211info's role in 2-1-1 calls: "We do a fair amount of
just letting people say their stories," says Willoughby, an
information and referral specialist at 211info. "And what they
say a lot is, 'I never would have believed I'd be in this position.'
"
Read "Helping the Newly Poor
and Others" on 211info.org.
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It's flu season --
and 211info is here to help
 211info operates Oregon
SAFENET, a phone line that directs callers to clinics providing
seasonal flu vaccine throughout Oregon. We can help people find out
the clinics' hours, age range, fees and if they can bill Medicare and
private insurance plans. 211info partnered with the Oregon
Immunization Program and the Oregon Lung Association's Flu Locator
website in order to provide the most up-to-date information.
Call 2-1-1, 1-800-SAFENET, or visit www.211info.org for
an online service directory.
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Call
2-1-1 Monday - Friday 8am-6pm or if 2-1-1 isn't
available on your phone, call:
503-222-5555 for Portland metro area, Multnomah, Washington and
Clackamas counties.
1-877-501-0252 for Southwest Washington, Clark, Cowlitz, Skamania
and Wahkiakum counties.
or for Central Oregon or Yamhill call:
Crook
866-441-6435
Deschutes
866-442-0954
Jefferson
866-443-5863
Yamhill
866-698-6153
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