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2-1-1
callers: prepare for the busy season
211info's
busy season is approaching. A reminder to callers: you may have to wait
a few minutes to speak with an information and referral specialist if
you call during peak hours.
For a shorter waiting time, please call Wednesday - Friday, 8am -
10am and 3pm - 6pm.
Our call center hours are
Monday - Friday 8am - 6pm.
Thank you for your patience in advance.
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211info
In-reach Program Launches
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The
first Last Thursdays Tour of 211info was held on Oct. 29. Last
Thursdays is an opportunity for individuals to get a glimpse of the inner
workings of 211info. Six community members from various community
organizations attended, participated in a presentation about the
mission and scope of 211info, toured our agency, and met the 211info
staff.
Would you like to visit 211info on our next Last Thursday event?
(Scheduled for the third Thursday, November 19th due to the
Thanksgiving holiday). Visit 211info.org and follow the
"Outreach and Materials" tab to sign up.
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As
you'll read below 211info has launched our Twitter feed. We'd like to
know what social networking sites, blogs, and Web sites you use to
get information about health and human services. Please take a few seconds to contact us with
your top 5 favorite social media sources, blogs, and Web sites.
Thank you for your support!
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It's flu season --
and 211info is here to help
 211info has been
contracted with the Oregon Department of Human Services to provide
service for the Oregon Public Health H1N1 Hotline, 800 978-3040. As
flu news coverage escalates many members of the community are left
wondering where to turn for information. Where do I get a
vaccination? Am I high risk? How can I help protect against the flu?
This hotline has those answers.
You can call 800-978-3040 between 8am and 6pm, or visit http://www.flu.oregon.gov/
for more information.
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211info is on Twitter
 211info is on the
micro-blogging site Twitter. Visit www.twitter.com/211info
right now and follow our tweets.
We are hoping to build an extensive network on Twitter, so that we
can share important health and human services information with our
community. Get connected, get answers -- on Twitter.
Do you have an idea for what we can post on Twitter? Tweet us!
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 Foreclosure
Counseling Services in the Portland Metro Area
The problem of mortgage default and foreclosure
continues to be a major concern in Oregon. 211info plays an important
role by helping direct callers throughout Oregon to the Department of
Housing and Urban Development (HUD) certified counseling services and
legal assistance.
Thanks to special funding from the Portland Housing
Bureau, 2-1-1 is the one simple number to call for foreclosure
assistance. Those who need such help in Portland will be directed to
one or more of the following organizations:
African American Alliance for Homeownership,
503-595-3517,www.aaah.org
Clearpoint Financial Solution,
503-253-5115, www.clearpointccs.org
Community Housing Resource Center,
360-690-4496 x105, www.homecen.org
Hacienda CDC, 503-961-6405,www.haciendacdc.org
Open Door Housing Counseling,
503-640-6689,www.opendoorcc.net
Remember to dial 2-1-1 for assistance with housing
foreclosures.
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Holiday Need
 Many people
experiencing financial difficulty call 2-1-1 seeking information
about holiday food baskets, community meals, and toy programs for
Thanksgiving, Christmas, and Hannukah. 211info's resource staff
have spent this past month contacting and compiling information from
dozens of agencies with holiday assistance programs, including
Salvation Army's Adopt-a-Family, Portland Fire & Rescue's Toy 'N
Joy Makers, and Clackamas County's Compassion in Action. Now is the
time to access these resources, as community agencies are already
beginning to take applications from struggling families. For
assistance in locating holiday food, meals, and gifts, call 2-1-1 or
visit www.211info.org.
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Call
2-1-1 Monday - Friday 8am-6pm, or if 2-1-1
isn't available on your phone, call:
503-222-5555 for Portland metro area, Multnomah, Washington and
Clackamas counties.
1-877-501-0252 for Southwest Washington, Clark, Cowlitz, Skamania
and Wahkiakum counties.
or for Central Oregon or Yamhill call:
Crook
866-441-6435
Deschutes
866-442-0954
Jefferson
866-443-5863
Yamhill
866-698-6153
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