Make 211info your first stop to be prepared for emergencies!

Make 211info your first stop to be prepared for emergencies! We have sharpened our expertise and tools to pivot on a dime to deliver accurate, timely, actionable information to the public that saves lives and protects property in emergencies.

The Eagle Creek fire created turmoil, uncertainty and fear for people, business, transportation corridors, and for the future of our precious Gorge. 211info responded to over 5,000 inquires related to the Eagle Creek Fire by providing accurate and timely information about evacuation for people, pets, and stock animals as well as air quality and transportation concerns.

In August, 211info took the lead to communicate with the public about the eclipse, where and how to view it, how to navigate traffic and stay safe during wildfire season. This allowed local responder systems to maintain steady-state situational readiness to respond to any incident or accident during this extraordinary natural phenomenon that drew so many visitors to our beautiful state.

Last winter, we worked closely with our partners in Central Oregon helping to manage the response to record amounts of snow and ice. 211info is ready to respond whatever the weather-including flooding, wind, heat, or bitter cold.

We help our public health partners inform and protect vulnerable populations like seniors, children, or people with chronic illnesses or disabilities, get to safety in disasters. We get the word out about boil water notices in severe weather. We connect community members to learn how to be prepared for severe weather, earthquakes, tsunamis, wildfires, or other emergencies. We help volunteer organizations coordinate shelter, food and water when times are tough. In partnership with the Oregon Health Authority, the Poison Control Center and CareOregon, 211info launched an innovative hotline system in the face of H1N1, which has since been recognized as a national model.

211info’s multiple communication channels 24 hours a day, 7 days a week make it possible to reach out and connect with information and services, no matter the weather, or emergency disruption. You can contact us via our website, mobile app, call, text, or email for breaking information you need to keep your loved ones safe and secure in emergencies.

Posted on October 23, 2017 .