211info to expand presence in northwest Oregon counties


Portland, Ore.—A grant from health care nonprofit CareOregon will help 211info expand its information and referral services for health and social services in Columbia, Clatsop and Tillamook counties.

The $46,000 grant will enable the organization to hire a community engagement coordinator to meet with community partners in the area and conduct outreach to local residents and service providers.

The Community Engagement Coordinator will build relationships with state and municipal governments, nonprofits and faith-based organizations to improve coordination and knowledge of existing services with the goal of:

  • Increasing knowledge of 211info and access to local resources for area residents
  • Updating and developing detailed resource information for the three counties in the 211info database
  • Building deeper relationships with the state, municipal, nonprofit and faith-based organizations that serve the three counties.
 “211info shares CareOregon’s commitment to addressing the social determinants of health,” Chief Executive Officer Dan Herman said. “We are grateful to CareOregon for this opportunity to collaborate with community partners to strengthen the safety net in northwest Oregon.”

Emily Berndt, 211info’s director of partnerships, said the community engagement coordinator will be a northwest Oregon resident who knows the social services network and has a deep understanding of local communities. “We are thrilled to have a local presence,” Berndt said.

The 211 telephone number was designated by the Federal Communications Commission as the three-digit dialing code for information and referral in 2000, providing a universal access point to connect people in need with social service agencies. 211info launched in the Portland metro area in 2004 and now covers the entire state and Southwest Washington.

With a phone call to 211, text message, email or a visit to the 211info.org website, residents can get help getting back to work, avoiding foreclosure, seeing a counselor, finding help with utility bills or addressing family problems before they become crises. 211info works from a database of 42,000 social service programs.

The CareOregon grant is from its Community Benefits Grant Program, which supports local organizations whose missions parallel CareOregon’s: healthy Oregonians and healthy communities, regardless of income or social circumstances.

For information about 211info, go to 211info.org or contact Curtis Waterbury, director of communications and marketing, 503-416-2644 or curtis@211info.org.

For information about CareOregon or its Community Benefit Grant Program, see careoregon.org or contact Jeanie Lunsford, 503-416-3626 or lunsfordj@careoregon.org.

Posted on August 27, 2015 and filed under news.