Keeping people and communities healthy means more than access to medical care. It means ensuring people have the basics, like food, housing and economic opportunity. At the nonprofit 211info, we believe in the idea of Health for Your Whole Life. It’s our commitment to work toward an Oregon and Southwest Washington where everyone’s health and social services needs are met.
Last year more than 425,000 people contacted us by dialing 211, searching for resources on 211info.org, texting their zip code to 898211 or emailing us -- all toll-free and confidential. We also have bilingual staff who can take calls in Spanish; all staff have access to an interpreter service with more than 140 languages.
We're everyone's front door to nonprofit, government and faith-based programs. There are roughly 3,000 agencies in our database providing over 50,000 programs to people throughout Oregon and Southwest Washington.
“You let me know that I wasn’t the only one going through this and that I didn’t have to be embarrassed to admit that I needed a little help.”
-- Single father who was injured on the job. He was seeking rent assistance for a month until he could receive short term disability and/or a doctor’s approval to go back to work.
Our independent nonprofit has existed under different names since 1980, however, the big momentum happened in 2000 when 211 was designated by the Federal Communications Commission as the three-digit dialing code for information and referral.
Four years later, 211 was launched in the Portland metro area and we've been expanding ever since.
Today, 211info officially serves every Oregon county as well as Clark and Skamania counties in Washington. We have expanded our lines of service to include more than just a phone number. And we are now involved in several special projects that give clients an extra layer of service.
As we expand our services we are also expanding the range of talented staff and board members. We're laser-focused on a client-centered approach to service delivery and we have a passion for innovation. In 2013, we were humbled and amazed as the nation took interest in our work and the lives of our clients in an HBO documentary. All of this has earned us some pretty amazing donors.
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