About 211info

ABOUT 

Many of our neighbors are drowning. But 211info is a nonprofit that believes that guidance and information can be the breath of fresh air someone needs to get back on their feet.

Every year more than 250,000 people contact us by dialing 211, searching for resources on 211info.org, texting their zip code to 898211 or emailing us -- all toll-free and confidential. We can also answer calls in more than 150 languages.

We're everyone's front door to information on more than 7,000 nonprofit, government and faith-based health and social services programs in Oregon and Southwest Washington. 

And we'd be honored if you chose to invest in our ability to deliver hope when hope is needed most.  

“You let me know that I wasn’t the only one going through this and that I didn’t have to be embarrassed to admit that I needed a little help.”

-- Single father who was injured on the job. He was seeking rent assistance for a month until he could receive short term disability and/or a doctor’s approval to go back to work.  

HISTORY

Our independent nonprofit has existed under different names since 1980, however, the big momentum happened in 2000 when 211 was designated by the Federal Communications Commission as the three-digit dialing code for information and referral.

Four years later, 211 was launched in the Portland metro area and we've been expanding ever since.

Today, 211info officially serves every Oregon county as well as Clark and Skamania counties in Washington. We have expanded our lines of service to include more than just a phone number. And we are now involved in several special projects that give clients an extra layer of service.
 

THE TEAM

As we expand our services we are also expanding the range of talented staff and board members. We're laser-focused on a client-centered approach to service delivery and we have a passion for innovation. In 2013, we were humbled and amazed as the nation took interest in our work and the lives of our clients in an HBO documentary. All of this has earned us some pretty amazing donors. 

GET TO KNOW US

We think actions speak louder than words. And every week we send out a bunch of really useful words in our weekly (or daily, if you prefer) email digest. You'll get our blog posts sent to your inbox which include information about local events, insider tips and some updates about 211info.